Privacy Policy

Table of Contents

Introduction

By accessing or using our Website, you agree to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.

This Privacy Policy applies to all our services, including trading courses, English speaking courses, and any other programs or offerings provided through our Website.

Last updated: 25 October 2025

1. Information We Collect

We may collect the following information from you when you register, contact us, or interact with our services, including our English speaking and trading courses:

• Personal Details: Name, email address, phone number, gender, age, and occupation.
• Course Preferences: Information regarding the courses you are interested in (e.g., trading courses, English speaking courses, workshops).
• Communication Records: Messages, emails, WhatsApp messages, or calls you send to us.
• Usage Data: Information about how you interact with our Website, including pages visited, time spent, device type, and IP address.
• Other Details: Any other information you voluntarily provide via registration forms, feedback forms, or surveys.

By providing your information, you consent to being contacted regarding our courses, updates, and promotional offers, including those related to our English speaking courses, regardless of DND (Do Not Disturb) registration status.

2. How We Use Your Information

• Provide, personalize, and improve our services, including English speaking courses and trading programs.
• Respond to your inquiries, requests, and support tickets promptly.
• Send information about our courses, promotions, events, and special offers via email, SMS, WhatsApp, or other communication channels.
• Customize your experience on our Website, ensuring relevant recommendations for courses and content.
• Conduct surveys, feedback, and market research to improve course content and delivery.

We use the information responsibly to provide a safe, effective, and engaging learning experience for all users.

3. Cookies and Tracking Technologies

• Enhance user experience by personalizing content and course recommendations.
• Analyze website traffic and performance metrics.
• Identify returning users and assign unique User IDs for a seamless learning experience.

Cookies cannot access your personal files or identify you without your explicit consent.

4. Links to Third‑Party Websites

Our Website may include links to third‑party sites, tools, or resources (for example, course materials or payment gateways).

We are not responsible for the privacy practices or content of these third‑party sites; please review their privacy policies before sharing any personal information.

5. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information only under the following circumstances:

• Legal Requirements: To comply with applicable laws, regulations, court orders, or government requests.
• Service Providers: With trusted partners or group companies who help us deliver our services, including English speaking and trading courses, under confidentiality obligations.
• Safety and Security: To prevent fraud, investigate suspicious activities, enforce our terms, or protect the rights, property, or safety of our users and the public.

6. Information Security

We implement appropriate technical, administrative, and physical measures to protect your personal data, including:

• Encryption of sensitive information during transmission.
• Secure storage systems with restricted access.
• Firewalls, access controls, and monitoring to prevent unauthorized access.

While we strive to protect your information, no system can be completely secure; by using our Website and services, you acknowledge this inherent risk.

7. Information Retention

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law.

Information related to completed courses or communications may be retained for record‑keeping, analytics, and service improvement purposes.

8. Children’s Privacy

Our services, including English speaking courses, are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.

If we learn that we have collected information from a child, we will take steps to delete it immediately.

9. Policy Changes

We may update this Privacy Policy from time to time; any changes will be posted on this page, with the effective date indicated at the top.

By continuing to use our Website or services, including our English speaking courses, you agree to the updated policy.

10. Grievance Redressal

For any grievances, concerns, or complaints regarding your information or this Privacy Policy, please contact our designated Grievance Officer:

We will address your concerns promptly in accordance with applicable laws.

11. Your Consent

By using our Website or enrolling in any of our courses, including English speaking courses, you consent to the collection, use, and storage of your personal information as described above.